EMC, United Medical Group hospital’s chain, received international ISO certification

The European Medical Center – UMG hospital’s chain member has confirmed its compliance with high international healthcare standards by receiving ISO 7101:2023 certification, the new global benchmark for healthcare quality management. This standard was developed by the International Organization for Standardization (ISO) to assess management quality in healthcare organizations. The assessment was conducted by International Quality Certificates Issuing Services LLC, a recognized international certification body. It has been certifying quality management systems, products, and services in accordance with international standards since 2015. ISO 7101:2023 covers quality and safety management at all levels of a healthcare organization, including risk assessment, process effectiveness, patient feedback, and personnel management. The new ISO 7101:2023 standard is the next step, reflecting the company's commitment to international standards of quality, safety, and patient-centered care. "Obtaining ISO 7101 reflects our core principle—providing our clients with the highest quality and safety of medical care, on par with the world's best clinics. It's important to us that every patient who contacts EMC feels confident and secure, knowing they will receive treatment in accordance with international best practices. EMC is distinguished by its exceptional service, systematic processes, and personalized approach to each client. We strive not only to meet global standards but also to set them, setting a benchmark for the entire industry," said Andrey Yanovsky, CEO of EMC, member of UMG hospital’s chain.